Returns & Refunds

DAMAGE OR INCOMPLETE ORDERS

We carefully inspect your order prior to shipment. Upon receipt, please inspect your purchase and notify us of any problems within 48 hours by either calling us or emailing us.

RETURNS & REFUNDS

If you are unhappy with any of the products you buy from us, please notify our  team either by phone or email orders@staffordshiregin.co.uk.

 We will require you to book in all returns before sending. All returns to be sent to the following address, pending confirmation.

Please ensure you obtain proof of posting/courier details and that all items are returned unused and in their original packaging. Once we have received the products back from you, we will gladly replace your purchase or, in the case of unavailability, refund your purchase.